American's MISSION is to provide our valued customers with superior business solutions, unique opportunities and ongoing business relationships by maintaining the highest standards of quality, customer service and business integrity.
Our VALUES include:
Superior Customer Service – We are committed to providing products, information, and services in a timely, accurate, and professional manner.
ESOP Well Being – We are determined to provide an ESOP environment that reflects an employee ownership culture and strives for financial growth and stability.
Community Stewardship – We encourage participation and support in order to promote, develop, and improve the areas in which we live.
Opportunity and Development for Individuals – We foster an environment that promotes unique opportunities and encourages individual growth.
Flexibility – Enables us to adapt to the changing needs of our customers, employees, and associates.
Balance – We encourage balance between faith, family and work.
Open Communication – We encourage and support open and effective communication for the well being of our company and our customers.
Effective Partnerships – We strive to provide the best value for our customers while maximizing shareholder equity.
Integrity – Our integrity will be demonstrated by maintaining ethical conduct and uncompromising values.
Our STRATEGIC OBJECTIVES are:
- To have effective supplier partnerships that provide a comprehensive product mix.
- To provide dynamic training and sales support for associates.
- To apply cost-effective technology enabling interaction among our business partners and supporting our objectives.
- To have a workforce that is qualified, motivated, and satisfied.
- To have efficient workflow through documentation, analysis, improvement, automation and communication of processes.
- To promote a culture that embraces the American Values.
- To protect and minimize risk for the ESOP by being fiscally responsible and securing corporate systems and information.
- To attract and retain quality employees, associates, and customers.